AI Assistant

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AI-powered analysis, insights, and automated recommendations.

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Ticket Analysis

Automatically analyze support tickets to identify patterns and suggest solutions

1,245 analyses

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Report Generation

Generate comprehensive client reports with insights and recommendations

89 reports

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Workflow Suggestions

Get AI-powered recommendations for automating repetitive tasks

156 suggestions

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Knowledge Base Q&A

Ask questions about Microsoft technologies and get instant answers

2,341 queries

AI Chat

Ask questions or request analysis

Hello! I'm your AI assistant for MSP operations. I can help you analyze tickets, generate reports, suggest automations, and answer questions about Microsoft technologies. How can I help you today?

AI Suggestions

Recommended actions based on your data

Optimize licenses for 3 clients

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AI detected 23 unused licenses across Hope Foundation, Community Care, and Youth Empowerment

Potential savings: $690/month

Automate user offboarding

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Pattern detected: 8 manual offboarding tasks per week could be automated

Potential savings: 4 hours/week

Update security baselines

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New Microsoft security recommendations available for 5 client tenants

Potential savings: Risk reduction

Recent Queries

Why are users experiencing OneDrive sync issues?

Based on the ticket patterns, the sync issues appear to be related to file path length limits. 15 tickets in the last week mention files with paths exceeding 400 characters.

5 min ago

Generate a license optimization report for Hope Foundation

Report generated. Found 8 unused licenses and 3 users with duplicate assignments. Potential monthly savings: $240.

1 hour ago

What security policies should we implement for healthcare nonprofits?

Recommended policies include: MFA enforcement, Conditional Access for sensitive data, Data Loss Prevention rules for PHI, and regular access reviews.

3 hours ago